Home/Courses/Quality Assurance (QA)
    Intermediate

    Quality Assurance (QA)

    3-4 Days
    16th Febuary, 2026
    About This Course

    Ensure quality through systematic processes

    Course Details

    • • Duration: 3-4 Days
    • • Mode:
    • • Level: Intermediate
    • • Prerequisites: No prior experience required
    • • Certification:
    Course Outline

    Comprehensive training program

    Introduction to Quality Assurance & Standards

    Module - 0

    Topics Covered:
    • •What is Quality? Quality Assurance vs. Quality Control
    • •History and evolution of QA in industries (manufacturing, IT, healthcare, etc.)
    • •The cost of poor quality (COPQ)
    • •Quality management principles (ISO 9001, TQM, Six Sigma)
    • •QA in the SDLC and PDCA cycle
    • •Understanding compliance: ISO, CMMI, FDA, etc.
    Practical Exercises:
    • ✓Quality Policy Template creation
    • ✓Quality Objectives Sheet development
    • ✓Compliance Checklist setup
    • ✓Scenario: Map QA into SDLC for a software product

    QA Planning and Process Development

    Module - 1

    Topics Covered:
    • •Developing QA strategies and plans
    • •Writing QA documentation: Quality Manual, SOPs, QA checklists
    • •Defining quality metrics and KPIs
    • •Building a QA framework
    • •Risk-based QA planning
    Practical Exercises:
    • ✓QA Plan Template creation
    • ✓SOP Template development
    • ✓Quality Metrics Dashboard setup
    • ✓Scenario: Develop QA plan for customer onboarding in banking

    QA Testing Techniques and Tools

    Module - 2

    Topics Covered:
    • •Manual vs. automated testing
    • •Functional, integration, regression, system, and user acceptance testing (UAT)
    • •Testing tools overview: Selenium, JIRA, TestRail, Postman
    • •Defect life cycle and bug tracking
    • •Test case design, execution, and traceability
    Practical Exercises:
    • ✓Test Case Template creation
    • ✓Defect Log setup
    • ✓Traceability Matrix development
    • ✓Hands-on: Track and report bugs in a sample web application

    QA Audits, Reviews, and Continuous Improvement

    Module - 3

    Topics Covered:
    • •Internal audits and QA reviews
    • •Non-conformance reporting (NCR)
    • •Root cause analysis (5 Whys, Fishbone Diagram)
    • •Corrective and Preventive Actions (CAPA)
    • •Quality circles and Kaizen
    • •Statistical Process Control (SPC) basics
    Practical Exercises:
    • ✓Audit Checklist creation
    • ✓NCR Report Template development
    • ✓CAPA Register setup
    • ✓Scenario: Mock audit on document management process

    QA in Agile, DevOps, and Emerging Trends

    Module - 4

    Topics Covered:
    • •QA in Agile: Test-Driven Development (TDD), Behavior-Driven Development (BDD)
    • •QA in DevOps pipelines
    • •Shift-left and shift-right testing approaches
    • •QA roles in CI/CD environments
    • •AI and automation in quality management
    • •Building a QA culture: training, ownership, and leadership
    Practical Exercises:
    • ✓Agile QA Checklist creation
    • ✓Sprint QA Plan development
    • ✓Automation Framework Overview setup
    • ✓Scenario: Design QA testing strategy for CI/CD pipeline
    What You Gain
    Who Should Attend

    QA Analysts

    Testers

    Quality Managers

    Developers

    Business Analysts

    Compliance Officers

    Aspiring QA Professionals

    150,000
    Duration:3-4 Days
    Format:
    Next Date:16th Febuary, 2026
    Location:
    Contact for Group Training

    Industry-recognized certification

    Need Help?

    📞 07025560034

    📧 support@dotlandconsulting.com

    Get in Touch