Professional
Operations & Facility Management
4 Days
Classroom/Online/Hybrid
18th May, 2026
Operations & FM Certificate
About This Course
Strategic facility and operations optimization
Course Details
- • Duration: 4 Days
- • Mode: Classroom/Online/Hybrid
- • Level: Professional
- • Prerequisites: No prior experience required
- • Certification: Operations & FM Certificate
Course Outline
Comprehensive training program
Introduction to Operations and Facility Management
Module - 0
Topics Covered:
- •Definitions and Interrelationship
- •The Strategic Role of FM & Operations in Organizations
- •Global Standards (ISO 41001, IFMA, APPA)
- •Key Stakeholders in OFM
- •Facility Planning and Space Management
- •Strategic Planning for Facility Use
- •Space Allocation & Optimization Techniques
- •Workplace Trends (Agile, Hybrid, Smart Workspaces)
Practical Exercises:
- ✓Facility needs assessment
- ✓Space utilization analysis
- ✓Strategic planning canvas development
Operations, Maintenance & Safety
Module - 1
Topics Covered:
- •Maintenance Strategies: Preventive, Predictive, Reactive
- •Computerized Maintenance Management Systems (CMMS)
- •Operations Workflow Optimization
- •Energy & Resource Efficiency in Operations
- •Health, Safety & Environmental Compliance
- •OSHA, ISO 45001 & Local Regulations
- •Emergency Response Plans
- •Sustainability in Operations & Facilities (LEED, Waste, Energy)
Practical Exercises:
- ✓Maintenance plan development
- ✓CMMS implementation
- ✓Safety compliance checklist
Vendor, Contract & Financial Management
Module - 2
Topics Covered:
- •Procurement and Tendering Process
- •Vendor Evaluation, SLAs and KPIs
- •Performance Monitoring and Issue Resolution
- •Budgeting and Cost Management in OFM
- •Budget Planning: OPEX & CAPEX
- •Cost Tracking and Optimization
- •Cost-Benefit Analysis for Operational Upgrades
Practical Exercises:
- ✓SLA development with KPIs
- ✓Vendor comparison matrix
- ✓Budget planning workshop
Technology, Leadership, and Strategic Management
Module - 3
Topics Covered:
- •Smart Facilities and Technology in Operations
- •IoT, Building Automation, and Energy Systems
- •Smart Security, Access Control, and Surveillance
- •CMMS, BMS and Analytics Tools in Operations
- •Strategic Leadership in Operations & Facility Management
- •Change Management and Stakeholder Engagement
- •Aligning FM and Operations with Business Objectives
- •Leadership Skills for OFM Professionals
Practical Exercises:
- ✓Smart technology integration proposal
- ✓Strategic OFM plan development
- ✓Capstone project presentation
What You Gain
Who Should Attend
Facility Managers
Operations Managers
Property Administrators
Admin Officers
Maintenance Leads
FM Consultants
Building Managers
Operations Directors
180,000
Duration:4 Days
Format:Classroom/Online/Hybrid
Next Date:18th May, 2026
Location:Lagos, Nigeria / Virtual
Industry-recognized certification
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